We hope you will be satisfied with everything that you purchase from Motanic skincare site. However, if something is not quite right, you may return the items within 30 days from the delivery date for a refund. Please send us a message via customercare@motanicskincare.com for complete instructions.

Returns require the items to be in their original condition and with their original packaging in order to be accepted.  We will not accept returns that do not fulfill these criteria. Once we receive your return, please allow your order up to 14 days to process. As soon as we are done with your return, you will get a confirmation mail..

Return address: 151 FALKLAND STREET EAST, PALLARA. QLD 4110, AUSTRALIA